Introduction

Ten Group is committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via this site. Please read this privacy policy carefully. By using this site and any services we offer via this site, you are agreeing to be bound by this policy in respect of the information collected about you via this site.

Consent

Your use of the site signifies your consent to us collecting and using personal information about you in accordance with this policy. Should we choose to change this policy for any reason, the changes will be posted here, so that you are kept up to date about how we collect and use your personal information, and when we may disclose it.

Registration

You do not have to register to browse some areas of our site but if you do you will be given access to additional services and other parts of the site. We ask that you please make sure your details are correct and up to date so that we can provide you with information efficiently.

How we collect information from you and how it is used

To a computer an email address is essentially just a set of numbers. Unless you tell us what your email address is we won't know who you are. Whilst we record these numbers when you visit our site, we don't know who is visiting. We do not match these numbers with any information you give us if you register but there may be a time where we may try to identify you from these numbers because it is the law or so that we can protect our services and other visitors to our site. Some of the information we collect and uses to which we put the information includes:

1. If you register with the site we will collect personal information about you, which may include your name, email address, postal address and telephone number(s).

2. We may collect general statistical information about visitors to this site for general reporting purposes and to help us develop the design and layout of our web site to ensure that our site is as useful and enjoyable as possible.

3. We may use personal information collected about you to personalise your visits to our site and to recommend services to you which you might find interesting.

4. We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use including this privacy policy.

5. We may provide aggregate statistics about site use and share such information with third parties, but these statistics will not include any information that could personally identify you. We will immediately stop using your information if you request this by contacting us. COOKIES "Cookies" are small files of information which we store on your computer. Our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the Site during future visits. They also allow us to monitor site traffic and to personalise the content of the Site for you. The use of Cookies is an industry standard and you will find them in use at most major sites. You may set up your computer to reject cookies by changing your browser settings although, in that case, you may not be able to use certain features on our Site. For more information about what cookies are and how they work, visit http://www.allaboutcookies.org/

How we look after your information

We follow strict guidelines in the storage and disclosure of personal information and communications that you have given us to prevent unauthorised access to it.

When do we give information you provide us to other people

Ten Lifestyle is a service provided by Ten Group Lifestyle Management and Concierge Services. Unless you permit us, we will NEVER give your information to any other third party. Where we use other companies to look after your information we ask them to make sure they keep your information safe and secret. We reserve the right to access and disclose individually identifiable information (i) to comply with applicable laws and government requests, (ii) to be able to operate our systems properly or (iii) to protect ourselves or our users .

External links

Our website has advertisements and links to other websites and services. We are not responsible for the privacy policies, practices or content of these third parties.

Contact

If you have any queries or comments about this privacy policy or our use of your personal information, please get in touch with us using our contact form.


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